Policies, Refunds and Cancellations

Safety:

Safety is our main concern for the students and instructors.  If the instructor or coach is struck with either a golf club, golf ball or any training aids during the lesson, clinic or camps then the lesson/session will be stopped immediately and deemed completed for that day.  This will allow time for the coach to recover and regroup.​

Liability for online bookings:

Booking any services from Keaghan Roberts Golf, the registered booker will be held responsible for the cost of that particular service, no shows will be charged and invoiced.  The price of all services, including clinics, programs and various other plans are available online or via the links Purchase Plans & Online Bookings.

​Lessons:

  • Cancellation of a lesson must be made at least 24 Hours prior to the lesson in order to reschedule. If this requirement is not met there will be a 50% surcharge of the lesson cost. 

  • Students should purchase the balls for private lessons at Within Range Golf Centre, Burlington

  • No shows or failure to notify Keaghan Roberts within 24 hours is considered a forfeited lesson and or the client will be liable for the cost for the time booked with Izak Fouche.

  • Lesson packages should be completed at specific venues either the winter facility or summer location during the specific season. For example, if you purchase a package of lessons at Within Range Golf Centre the lessons must be redeemed there before the end of the season.

  • Within Range Golf Centre, Burlington (April - September) Indoor Facility (December - March)

  • NOTE: Lesson packages do not carry over to the next season, unused lessons will not be refunded when the season ends.

  • A $25 admin fee will apply with any package cancellation or refund.

 

Inclement Weather:

 

In the event that there is inclement weather the instructor will make a determination on whether the classes will be rescheduled. If the instructor has not notified the participants about the cancellation the class will continue as planned.